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Old 05-12-2009, 07:04 AM
savvy_sniper
 

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Keep ALL packaging and contact the seller. The USPS claims process recently changed and I don't remember all the details. Contact the seller first. You might call the post office and ask them. If the seller did not properly pack, then USPS will deny the claim.

HOW did you pay for the laptop? If you used PayPal and/or a credit card, you have options to make a claim. BUT you have to follow certain procedures and file claims within a certain time frame.

Mary
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Old 05-12-2009, 08:47 AM
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Becca
 

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Quote:
Originally Posted by savvy_sniper View Post
Keep ALL packaging and contact the seller. The USPS claims process recently changed and I don't remember all the details. Contact the seller first. You might call the post office and ask them. If the seller did not properly pack, then USPS will deny the claim.

HOW did you pay for the laptop? If you used PayPal and/or a credit card, you have options to make a claim. BUT you have to follow certain procedures and file claims within a certain time frame.

Mary
I agree. Contact the seller first. Then get the information directly from the sources for any follow up. That would be USPS or credit card/PayPal, however you paid. Be sure to find out if any of them have a specific instructions on informing them of other options you have pursued. Good luck to you.
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