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How to Become a Mystery Shopper
Congratulations in taking the first step in becoming a Mystery Shopper. In this section on Mystery Shopping I will show you:
4-Step Shop Plan
One thing you must understand about Mystery Shopping is a large amount of time must be spent in the beginning applying to companies. But please understand, this is a necessary step if you want to work.
Step #1 - You will need an email address. I suggest setting up an account to use just for mystery shopping. This will keep you more organized.
Step #2 - Question Preparation. Before you start to apply to the companies, spend time writing answers to some of the questions that the companies will ask on your application. Open a Word document and fine tune answers to the following commonly asked questions. Make sure your spelling and grammar are correct, your words are succinct and your thoughts clearly stated. Use your thesaurus and be creative in your descriptions. I have included samples of text I have written for my own personal applications. You may not use these (because I already have!) but you may use them as a guide.
1. Mystery shopping requires you to describe and detail your shopping experience. Please provide a minimum of two full paragraphs describing your last casual or fine dining restaurant experience. Sample
2. Describe your best and your worst customer service experience.
3. Make a list of near by cities to which you are willing to travel.
4. Make a list of zip codes to which you are willing to travel. (I used the map at the front of the phone book for this.)
5. Why would you like to become a Mystery Shopper. (or Why do you think you'd make a good Mystery Shopper?) Sample
These are just some of the more common questions. When you apply at a company that asks you a specific question, compose it in Word and save it so you can use it again if you should come across the same question again.
Step #3 - Apply to all of the mystery shopping companies on my list. As you apply, write down the name of the companies and how they contact you for jobs. You will need to know this information because some companies email you jobs and others post jobs on their websites. If you are familiar with Excel, considering setting up a spreadsheet to keep track of your applications.
Click here to be taken to a web page with a full listing of Mystery Shopping Companies. As I come across more companies I will add them to the list.
Step #4 - Begin looking for jobs. Some of the Mystery Shopping companies post their job leads on their web site and you will need to check their boards frequently.
I prepared a Word document that I keep on my desktop titled "MS Daily Check Sheet." On this sheet I have links to the mystery shop companies that post their jobs on their websites. I check these sites at least 3 times per day.
Warning: Do not ever pay a company for leads, or pay to be added to their database. This is not how real mystery shopping companies operate.
More on Mystery Shopping:
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