Mystery Shopping - How to Mystery Shop
Become a Mystery Shopper
Do you think that you'd like to become a Mystery Shopper? All you need to do is follow my simple Shop Plan and you will be shopping for profit in no time!
The Perfect Job
makes Mystery Shopping the ideal job for a stay-at-home mom?
What is Mystery Shopping?
Mystery Shopper program is a technique to help business owners learn how they
are doing when it comes to meeting the customers needs.
The mystery shopper will visit the business to assess various areas such
as first impressions, customer service, and product knowledge of the employees.
Business owners know that they will achieve customer satisfaction and retain
loyal customers when they exceed what their customers anticipate in a positive
way. Mystery shopping can also be used to evaluate a businesses current program,
monitor new programs or evaluate training effectiveness.
today are using mystery shoppers in an effort to improve customer service.
They understand that in fierce competition customer loyalty is extremely
important. Customers, if they are to return for business, must be
satisfied with their shopping experience. So
many times we decide where to shop or who to do business with based on emotional
decisions. How were we treated by
the staff, did the employees care that I was there to shop?
Is the high-pressure sales tactics of the employees keeping me away, was
I ignored while shopping?
There are wide assortments of businesses that utilize mystery shoppers. I have done a large diversity of shops that include apartment complexes, fast food restaurants, and large department stores, sit down restaurants, online services, travel agencies, convenience stores, smaller retail stores, gas stations, outlet malls, hotels, grocery stores and even amusement parks. And there are so many more that I haven’t experienced yet. Imagine getting a job as a shopper for a cruise line! Those jobs are out there and as you establish your name in this business they will become available to you.
Do you have tips on Mystery Shopping or great resources to share with other Frugal Moms? I'd love to post your tips on our website. Please Contact us.
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