2. Don’t accept a job if you are not able to complete it. Schedulers and mystery shopping companies are depending upon you – don’t let them down.
3. If an emergency comes up and you are unable to complete the shop, notify your scheduler or the mystery shopping company as soon as possible. Advance notice allows them to find another shopper to complete the shop. Don’t wait 3 days after the shop was due to inform them your car broke down and you missed the shop.
4. Be honest; don’t make up ridiculous excuses. The schedulers and companies share information about shoppers with each other. If they compare notes and see your same grandpa died 3 times in one year, you won’t be getting many jobs.
5. Find out all the details you can about the shop before you accept it. Know how much the shop pays, the due date, and what your out of pocket expense will be. There should be no surprises when you receive the official shop instructions.
6. Once you accept the shop, don’t try to renegotiate the fee.
7. Follow directions exactly! Read your instructions carefully. Before you go on the shop you must know exactly what the company is looking for.
8. When answering questions on the report: Be thorough, but concise in your answers. If the reports asks for 5 sentences – give them 5 sentences. If they ask a yes/no question, answer it that way. Proofread your report before you submit and note any discrepancies.
9. Only give your opinion if the company asks for your opinion. Most times the companies want you to report the facts – not how you think they could improve.
10. Most companies want lots of details! Don’t add unnecessary words to fluff up your report; give them meat. If you have a hard time remembering details, considering investing in a digital recorder.